Refund and Return Policy

Due to the increasing cost of credit card charges for retailers, our refund policy encourages refunds for store credit. For refunds requested to credit/debit cards after 14 days from the date of purchase, a restocking fee will be charged. All refunds must be approved by an on-site supervisor.

 

Customer Refund Options

Store Credit

• Full refund issued as store credit

• No restocking fee

• Applicable to unused items with original packaging intact

Debit Card Refunds

• Within 14 days of purchase: Full refund to the original debit card

• After 14 days: A 10% restocking fee (calculated on the subtotal) will apply

• Items must be unused and in original packaging

Credit Card Refunds

• Within 14 days of purchase: Refund issued minus a 5% credit card processing fee

• Items must be unused and in original packaging

Additional Conditions

• Clearance items are final sale

• Sale items may be returned for store credit only

• Used items may be considered for return at the discretion of management and are subject to a 25% restocking fee (calculated on the subtotal)

Purchase Deposits

• A $200 non-refundable deposit is required to reserve a boat.

  • This deposit may be transferred toward another boat or applied to other products or services in our shop.

• A deposit is required to place a special order.

  • Deposits for items not part of our regular inventory are non-refundable.